Refund Policy:

​

 Refunds for Original Artwork: We understand that purchasing original artwork is a personal choice, and we want our customers to be satisfied with their purchases. While we do not offer refunds for personal preference or any reason other than damage, we are committed to working with you to ensure your happiness. If you have any concerns or issues with your original artwork, please contact us within 30 days of purchase, and we will do our best to address the situation. Please note that any refunds or exchanges are subject to our terms and conditions policy.

​

Art Shop Items: Our art shop items, including art prints, art merch, B:U:NEEK clothing line, and footwear, are made to order to provide you with unique products specifically tailored to your preferences. Due to the personalized nature of these items, we cannot accommodate returns or exchanges for incorrect size, color, or change of mind. We encourage you to carefully review product details and make informed decisions before placing your order.

​

Damaged Products or Manufacturing Errors: In the unlikely event that you receive a damaged product or experience a manufacturing error, we apologize for the inconvenience and are here to assist you. Please contact us within 14 days of receiving the item at artworkbyprincess@gmail.com, providing clear photos of the issue, your order number, date of purchase, a description of the problem, and any other relevant details. Once we have verified the issue, we will gladly offer you a free replacement or a refund for the damaged item.

 

Customer Satisfaction: At Artwork by Princess, we value your satisfaction above all else. We strive to provide exceptional products and services, and we want you to have a positive experience with us. If you have any further questions or concerns regarding our refund policy, please do not hesitate to reach out to us. Our dedicated customer support team is available to assist you and ensure your satisfaction.

​

Thank you for choosing Artwork by Princess as your artistic destination. We appreciate your support and look forward to serving you with the highest level of quality and customer care.